Road traffic accident claims
Can I claim if I'm injured in an Uber taxi collision?
If you're a passenger injured in a taxi road collision, you can make a personal injury claim against the taxi company – but what if the accident happened in an Uber?
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What is Uber?
Uber has grown rapidly since its launch in 2011 and unlike regular taxi companies, Uber doesn't describe itself as a 'private hire taxi firm' but as a 'ride-sharing service', connecting those needing a ride to drivers offering one. Uber customers use a smartphone app to submit journey requests, to which drivers equipped with Uber's technology platform can respond.
Uber considers drivers to be independent contractors rather than employees. All drivers must use their own vehicles and take out their own insurance, meaning Uber does not keep a check on the conduct of their drivers or the condition of the vehicles driven under the Uber brand.
How do you claim for injuries sustained in an Uber road accident?
People wishing to get in touch with Uber after an accident in one of their taxis can be left very frustrated as the company doesn't provide any customer service phone numbers, only a 'support' email address and a contact form on their website.
Making an Uber accident compensation claim
We have expert solicitors who can advise you on the necessary steps in pursuing a personal injury claim.
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